Modnique is a marketplace that provides customer's access to elite designers and luxury jewelry at low prices. We specialize in curating, sourcing and shipping world-famous fashion brands for women, men, and kids at up to 85% off. Our merchandise arrives daily and is featured in 3-5 day events, so come back soon to see our new and exciting finds.
AUTHENTICITY GUARANTEE: Modnique only carries merchandise that is authentic. Modnique warranties all products to be free of such problems for the first 90 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs.
Our website is absolutely safe and secure using industry leading encryption technologies to protect your data. Modnique is the only retailer that sells at Modnique.com sorest assured that you will not have any trouble while shopping or with the delivery.
Modnique.com sells designer merchandise through sale events. Each event is time restricted and usually lasts from 36 to 72 hours. Each event is dedicated to a single brand, for example Puma apparel. Items offered during a sale event will not reappear on our site at some other point in time. So if you like those shoes, get them before somebody else does!
If you need to revise your order after you placed it, please email email@example.com. We may be able to revise it if we haven't yet ordered your items from the manufacturers. We will not be able to cancel your order completely after the sale event ends, but we will be able to offer store credit in exchange for your item.
Please email firstname.lastname@example.org before the sale event ends to cancel your order. We will not be able to cancel your order after the sale event ends. We will not be able to cancel your order completely after the sale event ends, but we will be able to offer store credit in exchange for your item.
As long as your items have been placed on the same sales order, they will be shipped together regardless of when the sale event ends. For example, if you buy a watch from a sale event that ends four days before the sale event of another item, we will NOT ship them separately. We will wait until all sale events have ended to ship the order. Please keep in mind, that Modnique does not carry all items in stock. Your order will not ship until all items are received from vendors.
Unfortunately, once the order is submitted, it is not possible to combine or edit items (color, size or quantity) for shipping into the same package. However, you may call Customer Service to cancel the particular item or entire sales order and attempt to purchase the correct item(s) if it is still available on Modnique.com.
To offer the lowest possible prices to you, we buy directly from manufacturers only after a sale event ends. The manufacturers then send us all the orders, which we repackage and ship to you. This does delay the delivery of your orders but it lowers our expenses which we extend to you as savings. Occasionally, we receive merchandise from the manufacturer before a sale event ends. In this case, we will ship your order right away.
Please log into "My Account" and go to "My Orders" to see the latest status of your order.
We will usually ship your product within 10-17 business days after it was placed after the sale event ends. Often times the shipping timeframe is faster. For delivery estimates, please refer to the product description.
Please email us to add alternative shipping addresses. To make sure that you have safest shopping experience possible, we take the extra step to verify shipping addresses that differ from billing address. We appreciate your understanding.
We are able to offer amazing deals on our products because we do not keep any inventory after our sales are over. Therefore, there may be some return restrictions on some of our products.
Our ultimate goal is for you to be delighted with our products, so please contact us if something goes wrong with the delivery.
Returnableitems are all sized items, including apparel, footwear, and belts.
Non-Returnable items include all final sale, intimate apparel, swimwear, hosiery, handbags, cosmetics, fragrances, toys, home goods, and private label goods.
Store credit return only items are our pre-loved pieces:
Pre-loved items under $2000 can be returned for Modnique Credit only.
Pre-loved items over $2000 can be returned for Modnique Credit or Cash Refund.
Please refer to the product page for detailed return information of each product.
All items eligible for return should be returned within 30 days from the ship date.
To return your item(s), please follow these instructions:
a) Log in to your Modnique.com account using your email address and password
b) Go to 'My Account' and click on Returns. You will be able to select the item(s) you have purchased. If not, please contact Customer Service via phone or email and provide them with your sales order number.
c) If applicable, select your refund type: store credit or payment method, as well as the reason for return. If the item is damaged, it will go through an inspection process before being refunded.
Please allow 7-10 business days from the date your returned package arrives to complete the refund process. **We strongly recommend shipping your returned package with a service that offers tracking.
Note: Unfortunately, promotional credits and coupons are for one-time use only and are non-refundable.
All returns must have a return authorization number (RMA) to be accepted.
You can easily create your RMA number online:
a) Log in to your Modnique.com account with your email and password
b) Go to "My Account" and click on "Returns". Select the item(s) you have purchased. After 30 days from the date of shipment, you will not be able to view these items and they will not be accepted if returned back to our warehouse.
c) Select your refund type: store credit or refund to payment method (including taxes, merchandise cost and shipping *if shipping is deemed refundable).
d) Please include all original packaging and materials (such as price tags, certificates, warranties and instructions) otherwise your refund may be delayed or we may not be able to process the return and have to send it back to you.
e) Please obtain a valid RMA number prior to sending your return back to us and write the RMA number on the outside of the return box. Please ship to the attention of the Returns department at the following address:
Modnique Returns Dept.
640 S Hill St. STE 858
Los Angeles, CA 90014
You can also contact customer service email@example.com you need any assistance creating your RMA number.
Please send a detailed description of the problem to firstname.lastname@example.org and we will make sure to address it promptly. We sincerely apologize if you did not receive the service or product that you had hoped for.
What Personal Information does Modnique collect?
The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the Website. We collect the following types of information from our customers.
Personal information you give us:
We may receive and store any information you enter on our Website or provide to us in any other way. The types of Personal Information collected may include your name, email address, gender, zip code, country, IP address, browser information, and, if you make a purchase through our Website, your credit card number, credit card security code, expiration date, billing address, and shipping address. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features, and you may not be able to complete a purchase through the Website. The Personal Information you provide is used for such purposes as allowing you to purchase items, improving the content of the Website, customizing the advertising and content you see, and communicating with you about specials and new features.
We do not direct any of our content specifically to children. Users of our Website are required to be at least 18 years old, and any user under 18 is not an authorized user. Additionally, if we learn that a user is under 13 years of age, we will promptly delete any Personal Information we have collected about that user.
Personal information we collect automatically:
We receive and store certain types of information whenever you interact with our Website or services. Modnique automatically receives and records information on our server logs from your browser including your IP address, cookie information, the page you requested, and any items you may purchase. This information may be used to customize the content you see on our Website or to communicate with you about specials and new features.
Usage information, such as the numbers and frequency of visitors to our site and its components may also be used in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Website or services so that we can make the Website appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and our Website, so that they, too, may provide you with an optimal online experience. Modnique never discloses aggregate information to a partner in a manner that would identify you personally.
We may receive a confirmation when you open an email from Modnique if your computer supports this type of program. Modnique uses this confirmation to help us make emails more interesting and helpful and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by making a modification on your account page, or by using the "Unsubscribe" feature in any email we send to you.
When you download or use our mobile applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location based services, such as advertising, shipping information, and other personalized content. Most mobile devices allow you to control or disable location services in the device's setting's menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
By participating, you consent to receive recurring auto-dialed SMS/MMS promotional messages (up to 40 messages per month). No purchase required. Standard message & data rates may apply. At anytime, you may text STOP to unsubscribe.
Information from other sources:
We may receive or collect supplemental information about you from third parties sources and add it to our account information. This may include, but is not limited to, demographic, navigation information, additional contact information, credit check information, and additional information about you from credit bureaus or other sources, as permitted by law.
What are Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Modnique cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what is your screen name or email address.
Will Modnique share any of the Personal Information?
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Affiliated Businesses We Do Not Control: We are affiliated with a variety of businesses and work closely with them. In certain situations, these businesses sell items to you through Modnique's Website. In other situations, Modnique provides services, or sells products jointly with affiliated businesses. You can recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Modnique's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
Employees: We restrict access to your Personal Information to those employees who need to know that information to provide products or services to you.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Modnique, or substantially all of its assets were acquired, or in the unlikely event that Modnique goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Modnique may continue to use your Personal Information as set forth in this policy.
Protection of Modnique and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Modnique, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How secure is my Personal Information?
Your Modnique account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
When Modnique's order form asks users to enter Personal Information such as a credit card number, that information is encrypted with industry-standard Secure Socket Layers ("SSL") encryption to keep your online order safe and secure. When the letters "http" in the URL address change to "https", the "s" indicates you are in a secure area employing SSL. Modnique also maintains physical, electronic, and procedural safeguards that comply with federal regulations to protect your Personal Information.
Modnique endeavors to protect user information to ensure that user account information is kept private, however, Modnique cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Modnique allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change as our Website changes.
Shipping & Billing information
What choices do I have?
As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Modnique features, including the ability to purchase items through the Website.
You are able to add or update certain information on pages, such as those listed in the "What Personal Information Can I Access" section above. When you update information, however, we may maintain a copy of the unrevised information in our private records.
Links to Other Websites
Our websites may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with MODNIQUE. Linked sites may have their own privacy notices, which you should review if you visit those websites. We are not responsible for the content of any websites not affiliated with MODNIQUE, any use of those sites, or those sites’ privacy practices.
Our Website is a general audience website, and it and its related sites, mobile applications, services, and tools are not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.
Your California Privacy Rights
If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that Modnique has disclosed to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to Modnique, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please email legal@Modnique.com, with the subject line "California Privacy" and your request in the body of your email.
1. Acceptance of the Use of Modnique.com Terms and Conditions
Your access to and use of Modnique.com is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions, and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website.
2. Credit card details
Modnique.com utilizes PayPal and a third party credit card processing provider to collect payments from customers. Modnique.com does not store credit card information after the transaction is completed.
Modnique.com reserves the right to cancel any items or order(s) for reasons including but not limited to availability of product, inaccuracy of items descriptions, inability to verify billing information and shipping address deliverability issues.
The contents of Modnique.com website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
5. Change of Use
Modnique.com reserves the right to:
5.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Modnique.com shall not be liable to you for any such change or removal and.
5.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
6. Links to Third Party Websites
Modnique.com Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
7.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Modnique.com or otherwise used by Modnique.com as permitted by law.
7.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. This excludes purchasing merchandise for reselling purposes in which case you may use Modnique.com descriptions and product images.
8. Disclaimers and Limitation of Liability
8.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2 To the extent permitted by law, Modnique.com will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3 Modnique.com makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Modnique.com for death or personal injury as a result of the negligence of Modnique.com or that of its employees or agents.
8.5 Earn unlimited store credits by referring friends. Credits can be redeemed towards purchases at Modnique.com. A maximum of $200 in store credits can be used per single purchase. Credits expire 6 months after issuance if unused. Credits are issued when a member refers buyers who spend $100 or more on a single purchase at Modnique.com. Credits can be voided if a member refers herself/himself or another member of the household. Modnique.com reserves the right to change the terms and conditions of the tell-a-friend program with immediate effect and without prior notice.
You agree to indemnify and hold Modnique.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Modnique.com arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of the state of California and you hereby submit to the exclusive jurisdiction of the California courts.